E-Referral Project update

Posted by Sharyn Rognrust, Category: Digital Health, eHealth & Service Coordination, eReferral,

Background on the project Plenty Valley Community Health (PVCH) is the lead agency for a Department of Health and Human Services funded trial that will improve referral processes between health services and General Practitioners (GPs) in the North. E-Referral is recognized as the foundation to improving care across healthcare settings by providing a mechanism for efficient transmission of referral information.  GPs from Hume and selected GP’s from Whittlesea who agree to participate in the trial will be able to send secure electronic referrals (e-Referrals) to Plenty Valley Community Health (PVCH) and Northern Health (NH).

Where is the project up to?

  • 93 GP’s have been contact so far about registering their interest in participating in the trial
  • 20 GP’s have already registered their interest to participate in the trial
  • Project members are following-up with the remaining GP’s in the catchment
  • New functionality for Best Practice software due to be released on May 12th, 2017 which will improve efficiencies for GP’s in sending referrals.
  • Precedence is working with Medical Director and Zed Med to also have the new functionality implemented

What's Next?

  • PHN’s will continue to contact GP Practices in the area to seek their interest in participating in this project
  • Precedence Health Care will continue to contact the Practices who have registered their interest to participate to schedule the training of sessions and Go live dates for each individual clinic.
  • Onsite support will be provided to all Practices during Go live by the Project Manager, PHN representative and Precedence Healthcare.
  • The PHN’s will be collecting baseline data during the training session to enable a post implementation review of the electronic referral process to measure benefits and efficiencies of the electronic referrals.

Amelia Papamanos, Project and Change Manager email