Secure Messaging

The Hume Whittlesea PCP promotes service access and communication of consumer information via Connectingcare - a comprehensive directory-based secure messaging and eReferral system.  This system enables health and community services to securely send and receive referrals, service requests, feedback, care coordination plans and other documents and search the online services directory. Consumer information needs to be transmitted securely in order to meet the privacy legislation and agency accreditation requirements.  Unencrypted emails and faxes are not secure and transmitting consumer information in this way is a high risk practice. In addition Connectingcare meets national e-health messaging standards.

Have you registered your health service on the National Health Service Directory?

For more information and support visit  or call 1800 189 387.

ConnectingCare and Argus

You can now send messages between ConnectingCare and Argus – allowing practitioners and service providers to more easily coordinate care across Medical, Health and Community Services.   This is a simple solution, using existing installed technologies and known methods for secure messaging between general practitioners and community based services.  To find out more visit the HealthConnex website

National Health Services Directory

The National Health Services Directory (NHSD) has expanded to include directories from other states and territories i.e. Victorian Human Services Directory (HSD).  Agencies are advised to review their service information on the HSD to ensure that information is up to date.  Agencies not listed are encouraged to add their services to the HSD. GPs are using the NHSD as their major directory so it is important for all Hume and Whittlesea agencies to be listed on the Human Services Directory.

The National Health Services Directory (NHSD) is now installed on the Hume Whittlesea Primary Care Partnership website.  As well as searching for General Practice, Hospitals and Pharmacy Services, the PCP has installed a widget which enables you to search for other primary care services. 

Please try the NHSD link located on our webpage:

Any feedback or improvements to the searching ability are welcome and appreciated.  Please contact Mandy Shields – or 8401 1365.

Are you Invisible?

Are potential clients able to find your organisation?

If they search on "keywords" - Will they find your organisation? Will they find services you provide?

To enable a potential client to access services - are the details for your organisation correct?

"Keyword" searching example:  in this example we have searched on criteria of "violence" and target group "women".  

Are you invisible?  Example - Searching the HSD