The Hume Whittlesea PCP promotes service access and communication of consumer information via Connectingcare - a comprehensive directory-based secure messaging and eReferral system.
This system enables health and community services to securely send and receive referrals, service requests, feedback, care coordination plans and other documents and search the online services directory. Consumer information needs to be transmitted securely in order to meet the privacy legislation and agency accreditation requirements.
Unencrypted emails and faxes are not secure and transmitting consumer information in this way is a high risk practice.
In addition Connectingcare meets national e-health messaging standards. For more information and support visit the website or call 1800 189 387.