Building The Blocks of Cultural Competency in Melbourne's North West




Health promotion resources and publications for Aboriginal service users will be more effective when they have been developed in consultation with Aboriginal community members, and are culturally responsive and inclusive. The following resources provide guidelines for producing culturally specific information and protocols regarding use of Aboriginal art, symbols, language and images.


  • - Aboriginal community consultation is critical when developing culturally specific resources.
  • - All resources should provide an acknowledgment of the traditional owners/custodians of the land.
  • - Permission from the traditional owners is required for using Aboriginal language in publications or other resources. For advice regarding the use of language, contact the Wurundjeri Tribe Land and Compensation Cultural Heritage Council, the Bunurong Land Council Corporation, or the Wathaurong Aboriginal Cooperative.
  • - Aboriginal art and symbols should only be used following appropriate consultation and where permission has been granted by the artist for use, replication and distribution of artwork.
  • - Using images of Aboriginal people will make your resource more culturally inclusive and is a good way to illustrate and enhance text. Ensure that the Aboriginal person in the image has provided permission for you to use their image for this specific purpose. If the person in the image is deceased ensure that the family has provided permission for the image to be used and provide a warning if a video contains images of a deceased person.
  • - Avoid using language that supports negative stereotyping of Aboriginal community members. Alternatively use language that celebrates cultural identity and recognises the strength and resilience of Aboriginal people.
  • - Best practice when developing resources for all services users is the use of language that is clear and that provides relevant information in the right order. Wording should be easy to understand, and not use acronyms or jargon.
  • - Adhere to principles of accessible layout and design. Use the right sized font; use bold or a bigger size font to make important points stand out; and divide and chunk your text.



Title INW PCP Graphic Design Elements
Author Inner North West Primary Care Partnership 2014
Type Graphic Elements
This resource includes banners, buttons, borders, cover and background pages for public use when developing publications and resources targeted to the Aboriginal community. The elements are developed by Aboriginal graphic designers. Please acknowledge the Inner North West Primary Care Partnership when using these graphic elements.

Title Making Two Worlds Work Resource Kit
Author Mungabareena Aboriginal Corporation and Women’s Health Goulburn North 2008
Type Online Tool-Kit with Colour Posters available for use
The Making Two Worlds Work Resource Kit includes a section addressing ‘Producing Appropriate Information’. It includes guidelines for consultation to ensure that publications are culturally appropriate. It also includes a CD containing over 100 graphic images based on the six paintings for agencies to use when designing written or visual information for Aboriginal clients and community. Please acknowledge use of artwork as: ‘Artwork from Making Two Worlds Work Project developed by Mungabareena Aboriginal Corporation and Women’s Health Goulbourn North East 2008’.

Title An evaluation and comprehensive guide to successful Aboriginal health promotion
Author James Charles MHSc (Pod), Charles Sturt University, 2016
Type PublicationThe object of this paper is to examine and evaluate a report on an Aboriginal health promotion program on: its effectiveness in reducing injury, poor foot health, smoking, alcohol consumption and improved diet for young Aboriginal people in a rural community. Also to provide a comprehensive guide to successful health promotion in Aboriginal communities. The information gained from this evaluation will assist in identifying and developing a formula for success in Aboriginal health promotion that could be reproduced in any Aboriginal community on any topic

Title Protocols for producing Indigenous Australian Writing
Author Australian Council for the Arts 2007
Type Publication
This guide is one of five protocol guides produced by the Australian Council for the Arts, which clearly spell out the legal as well as the ethical and moral considerations for the use of Indigenous cultural material. It is designed to help writers and people involved with them to do the right thing.

Title Helping Your Organisation to Create a Welcoming Environment for Aboriginal and Torres Strait Islander People
Author Inner North West Primary Care Partnership 2014
Type Publication
This publication is a resource for organisations to purchase or source relevant information on Aboriginal and Torres Strait Islander businesses, social enterprises, and peak body organisations providing culturally appropriate information, training, auditing and community services. Page 28 of the resource provides information relating to Aboriginal companies that assist in the development of resources targeted towards the Aboriginal community.

Title Step by Step Writing Guide for Developing Plain English Consumer Information
Author NSW Government, Health Illawarra Shoalhaven Local Health District
Type Publication
Plain English is a style of presenting information that helps consumers understand health information the first time they read or hear it. It is a more efficient way of writing. This document contains checklists to guide you step-by-step through the planning, writing, design and layout through the testing and final review of your consumer information resources

Title Guidelines for the Ethical Publishing of Aboriginal and Torres Strait Islander Authors and Research from those Communities
Author The Australian Institute of Aboriginal and Torres Strait Islander Studies
Type Publication
These guidelines for ethical publishing spring from ‘Aboriginal Studies Press’ lived experience as an award-winning publisher. To date, there have been few rules of engagement for publishing Australia’s Indigenous writers, and much criticism of past practices. The guidelines are signposts that reflect what ASP has experienced as best-practice rather than being overly prescriptive (or proscriptive). Presented accessibly, they are enlivened by practical tips and illuminating case studies