Accessing up to date and accurate information is critical in public health emergencies.
We've put together this resource list from trusted sources to support you, your organisation and your communities. As State and Federal Government advice changes, we will do our best to update this list.
Together we are committed to stopping the spread of COVID-19.
If you'd like to share any resources please send to Sharyn Rognrust
In addition to these resources we are developing a Health and Wellbeing Service Directory. To access the directory click here
On this page
Get the Facts
Latest Information & Advice
Workforce Support
Research
Keeping Healthy
People with Existing Health Conditions
Mothers, Pregnancy & Babies
Older People
Culturally & Linguistically Diverse, Refugee, Asylum Seeker Communities
Aboriginal & Torres Strait Islander Peoples
People with Disability
People who Identify as LGBTIQ
Keeping Healthy & Coronavirus FAQs
Keeping Connected
Kindness
Keeping Connected
Online Fun & Education
Keeping Safe & Supported
Family Violence
Emergency Relief
Legal & Consumer Rights
Mental Health & Emotional Wellbeing
Victorian Government Department of Health and Human Services
COVID-19 resources, updates and advice
Daily Updates on COVID-19
COVID-19 Victorian Real-Time Data
Victorian Coronavirus Hotline 1800 675 398
Translating & Interpreting Service 131 450
Australian Government of Health
COVID-19 resources updates and advise
Daily Updates on COVID-19
COVID-19 Australia Real-Time Report
National Coronavirus Health Information Line 1800 020 080
YouTube Channel
Hume Whittlesea Info
Information for Hume Community
Hume City Council | Info about services and local supports.
Hume City Council COVID-19 Services Update
Hume City Council | a comprehensive list of local services and supports.
Information for Whittlesea Community
City of Whittlesea | Information about services and events.
Workforce Support
Funding during COVID-19 and on the road to recovery.
A snapshot of the range of funding that has been made available by government and other sources in response to the COVID-19 pandemic.
Outer East PCP | Vic PCP | September 2020
COVID-19 Pandemic Plan for the Victorian Health Sector
Victorian Government Department of Health
Victorian NFPs: Four COVID-19 supports for your staff
$1500 Pandemic Leave Disaster Payment, $300 Coronavirus Test Isolation Payment, COVID-19 Medicare subsidised counselling and Emergency accommodation for health and community sector workers
Not for Profit People
Australian Health Sector Emergency Response Plan for Novel Coronavirus (COVID-19)
Australian Government Department of Health
Community Services Response
Centre for Social Impact
Online Training: Infection Control
This 30-minute training module is for health care workers in all settings. It covers the fundamentals of infection prevention and control for COVID-19.
Online Training | Free | Department of Health
Infection Control and Prevention training for Disability Support Workers
Practical strategies to prevent and control infections. Aligned with the NDIS Quality and Safeguarding Framework.
Online Training | Free | 30 min | Disability Services Consulting
Coronavirus (COVID-19) eLearning for Community Service workers
Two free short e-Learning modules about staying safe from COVID-19 and correct use of PPE
DHHS | Anglicare | Eve Learning
Allied Health Professions Australia
Information for Allied Health Professionals including Infection prevention and control guidance
WorkSafe Victoria
Advice and guidelines on safely working from home, keeping in touch, mental and emotional wellbeing.
Resources for employees and employers for those who are expectant, new, and working parents
Perinatal Workplace Wellbeing Program
AccessEAP
A not-for-profit Employment Assistance Program organisation. They offer professional counselling services for employees to use confidentially and voluntarily to deal with personal and work-related issues. Their Organisation Support Services help organisations effectively handle unexpected or difficult situations.
Coronavirus and your mental health - Looking after the mental health of your workforce
YouTube Video | Phoenix Australia – Centre for Posttraumatic Mental Health.
Managers, here’s how to support your staff during COVID-19
Black Dog Institute
Caring for patients’ mental health
PDF Tip Sheet | Phoenix Australia – Centre for Posttraumatic Mental Health.
The Australian Medical Association (AMA)
Latest information on COVID-19 for GPs.
Services Australia (Centrelink)
Information about payment and services to help if you’re affected by coronavirus.
Workplace wellbeing resources
VicHealth
Social Media & COVID-19 Communication
Webinar | ZockMelon
COVID-19 telehealth guides
Getting started with telehealth to help manage the COIVD-19 outbreak
COVID-19 Motivational Posters
Posters you can print to let your staff know you appreciate the tremendous work they are doing.
Research
The Lancet COVID-19 Resource Centre
The Lancet
COVID‐19: Vulnerability and the power of privilege in a pandemic
Australian Health Promotion Association
Worldwide Resources
World Health Organisation | info, research & development, strategy & planning, travel advice, vaccine updates
Infectious Diseases: Singapore modelling study
Estimates the impact of physical distancing on reducing spread of COVID-19.
People with Existing Health Conditions
Diabetes
The National Diabetes Services Scheme (NDSS)
Up to date information about Coranavirus and NDSS products.
Diabetes Australia
Up to date Coranavirus information
Heart Disease
COVID-19 and heart health
Heart Research Institute
COVID-19: Three million Australians advised not to stop high blood pressure medications
Heart Foundation
Dementia
An update from Dementia Australia
Asthma
Managing asthma during the COVID-19 (SARS-CoV-2) pandemic
Asthma Australia
Arthritis
Advice regarding Coronavirus (Covid-19) from the Australian Rheumatology Association
Arthritis Australia
Chronic Obstructive Pulmonary Disease
Chronic obstructive pulmonary disease (COPD) - Key Advice
Lung Foundation Australia
Cancer
Cancer and COVID-19
Cancer Council Victoria
Alcohol and Other Drugs
Telehealth, Withdrawal Support, Other Client Support, Clinician Resources
Turning Point
Alcohol & Drugs - what you need to know
World Health Organization
Homelessness
Prevent, House, and Support
Centre for Social Impact
Mothers, Pregnancy & Babies
COVID-19 and pregnant health care workers
A message for pregnant women and their families
Royal Australian New Zealand College of Obstetricians and Gynaecologists
Pregnant Women – how to manage anxiety around COVID-19
COVID-19 updates for pregnant women, children and parents
Centre Of Perinatal Excellence
Older People
Wellbeing Plus Course
This online course is for people 60+ years. It aims to help older adults learn to manage stress, anxiety, worry, low mood and depression. The course was funded by a grant from beyondblue.
Online Course | MindSpot
COVID-19 resources for older Victorians
COTA (Council on the Ageing) Victoria
Culturally & Linguistically Diverse, Refugee, Asylum Seeker Communities
COVID-19 Community Resources
Information and a message about care and kindness during the coronavirus outbreak. In Plain English and 7 communities languages.
Posters and Info Sheet | Hume Whittlesea Primary Care Partnership and partners.
CALD Assist app simplifies COVID-19 screening for non-English speaking communities
A free mobile app developed by Western Health in Victoria and Australia’s national science agency CSIRO will help support vital COVID-19 screening efforts with patients from culturally and linguistically diverse (CALD) backgrounds
When & How to Wear a Face Covering & Financial Support Payments
Information on wearing a face covering, getting tested for COVID-19 and financial support payments for eligible Victorians required to self-isolate isolate | CultureVerse
Financial Assistance Utilities for Victorians
Information highlighting financial assistance for utilities for Victorians | CultureVerse
Restrictions and Instructions on Wearing a Face Covering
Information including videos on how to stay safe & how to wear face coverings in 56 languages | CultureVerse
Importance of Getting Tested for Coronavirus (COVID-19)
Information with video messages in 28 languages on the importance of getting tested | CultureVerse
Translated resources - coronavirus disease (COVID-19)
Department of Health and Human Services
Coronavirus: In-language advice and information
Victorian Multicultural Commission
SBS Coronavirus information in your language
News and information about coronavirus (COVID-19) in 63 languages.
If you need a payment – coronavirus (COVID-19)
Services Australia (Centrelink)
Health Translations Victoria
Funded by the Victorian State Government Health Translations is an online library which enables health practitioners and those working with culturally and linguistically diverse communities to easily find free translated health information.
Multi-Lingual Resource Library
EthnoLink Language Services have collated relevant information in multiple languages. The information is based on information published by the Australian and State Governments as well as the World Health Organisation.
Asylum Seeker Resource Centre
Info about how you can donate to their Emergency Cash Appeal or help in other ways. Support for Asylum Seekers.
The Refugee Council of Australia
COVID-19 information for refugees and people seeking asylum.
Aboriginal & Torres Strait Islander Peoples
Department of Health & Human Services Victoria
Coronavirus (COVID-19) information for Aboriginal and Torres Strait Islander communities
COVID-19 Testing in Thomastown
First Peoples’ Health and Wellbeing is a small and rapidly growing Aboriginal community-controlled health service aiming to improve access to trauma-informed comprehensive primary health care across Melbourne | First Peoples’ Health and Wellbeing
Victorian Aboriginal Community Controlled Health Organisation (VACCHO)
Coronavirus Information Hub
Facebook profile frame to promote staying home and safe
Victorian Aboriginal Health Service (VAHS) has designed a profile frame to promote staying home and safe.
VAHS Facebook page
A great place for community members to get COVID-19 information.
National Aboriginal Community Controlled Health Organisation (NACCHO)
Guidance for healthcare teams to support COVID-19 prevention and management
10 Practical skills to help you and your loved ones cope with anxiety and worry
NACCHO Aboriginal Communities Health & Coronavirus News Alert | 24 Mar 2020
Community Resources
Posters | The Aboriginal Health Council of Western Australia | 23 Mar 2020
Djirra
Supporting the safety and well-being of Aboriginal women experiencing family violence. Ph: 1800 105 303.
Menzies School of Health Research
Videos for people living in Aboriginal communities with health conditions such as chronic kidney, lung and/or heart disease
Management Plan for Aboriginal and Torres Strait Islander Populations
Australian Department of Health
People with Disability
National Disability Service (NDS) COV1D-19 information and member resources
NDIS COV1D-19 information and support
Includes Easy Read resources in English and several other languages. There's also an Aslan Video.
Services Australia (Centrelink) & People with disability – COVID-19
Australian Government
Protecting People with a Disability
Centre for Social Impact
Aslan COVID-19 updates
Video | Expression Australia
Proactive response to COVID-19
Covid-19 Hub
People with Disability Australia
Easy read social story – what happens if someone has Coronavirus
PDF | Developmental Disability WA
Easy English resource
PDF | North East Healthy Communities | 18 March 2020
People who Identify as LGBTIQ
COVID-19: Individual and Community Care for LGBTI People
LGBTIQ+ Health Australia
LGBTIQ Inclusion
This tip sheet helps service providers with the delivery of LGBTIQ inclusive remote services during COVID-19.
PDF | Rainbow Health Victoria
With Respect
Specialist LGBTIQ family violence service. Ph: 1800 542 847.
Kindness
COVID-19 Community Resource
Coronavirus information and a message to be kind. In Plain English and 7 community languages.
Posters and Info Sheet | Hume Whittlesea Primary Care Partnership and partners
The Kindness Pandemic Facebook Group
So joyful!
Keeping Connected
Staying connected in challenging times
How to ask R U OK?
R U Ok? | promoting a sense of community, providing support for us to reach out and to friends, family and colleagues.
FriendLine
For anyone who needs to reconnect or just wants a chat.
GoodKarma Networks
Suburb-specific online communities that provide members with the opportunity to connect, collaboratively solve problems and build relationships. Good Karma Networks develop community resilience and resourcefulness.
Kindness Form
A printable card for people to offer help to those self-isolating.
PDF | Created by Becky Voss
How to access the internet, using your device and keeping in touch with others online
Online Course | Free | Be Connected, Australian Government
Digital Inclusion
Centre for Social Impact
Loneliness and Social Connection
Centre for Social Impact
Social distancing can make you lonely – here's how to stay connected
Article | The Conversation
Online Fun & Education
Tate Kids
Great site for keeping kids entertained with art projects.
National Gallery of Victoria
Galleries and concert halls are closed but you can go on virtual tours.
Melbourne Symphony Orchestra
Concert Guide
The Musee du Louvre
Enjoy the Louvre at home.
The Social Distancing Festival
Celebrating art from all over the world, showcasing amazing talent, and coming together as a community at a time when we need it more than ever.
Online education for school-aged kids
A list of free online education for school-aged kids. Updated with new resources daily.
Melbourne Museum at Home
Can't make it to Melbourne Museum? Take a virtual tour of our exhibitions, hear from a museum expert, dive into learning resources or get inspired by a range of family-friendly activities.
Zoos Victoria
Enjoy a virtual tour of our three wonderful zoos.
Family Violence
Instances of family violence are expected to increase as a result of stay at home protection measures in response to the Coronavirus outbreak.
If you feel unsafe or are concerned for someone’s safety, please call 000 or contact the police in your state or territory.
Safe Steps
Supporting women and children in Victoria to live free from family violence. 24/7 Crisis Response Phoneline 1800 015 188.
1800 Respect
National sexual assault and domestic/family violence counselling service. Ph: 1800 737 732.
No to Violence
Men’s Referral Service. Working with men to end family violence in Victoria and New South Wales. Ph: 1300 766 491.
Mensline Australia
National telephone and online counselling service for men with emotional health and relationship concerns. Ph: 1300 789 978.
Relationships Australia
National support for relationships for abusive and abused partners. Ph: 1300 264 277.
With Respect
Specialist LGBTIQ family violence service. Ph: 1800 542 847.
Kids Helpline
Open to answer calls, email or WebChat. Ph: 1800 55 1800.
InTouch
Multicultural Centre supporting the needs of refugee and migrant women experiencing family violence. Ph: 1800 755 988.
Djirra
Supporting the safety and well-being of Aboriginal women experiencing family violence. Ph: 1800 105 303.
Domestic Violence Resource Centre Victoria
A statewide resource centre supporting workers and families to help stop family violence.
Women’s Information and Referral Exchange (WIRE)
Women’s confidential support, information and referral with trained volunteers. Ph: 9348 9416, email inforequests@wire.org.au
Family Violence Framework for Emergency Management
Department of Health and Human Services
Using Technology to Communicate With Survivors During a Public Health Crisis
COVID-19: Resources for DFV Agencies wanting to use technology
Technology Safety Australia
Arc free app
This app helps you to identify patterns of behavior that make you feel scared, unsafe, undermined or intimidated, record your experiences and tell your story.
App | Free | Domestic Violence Resource Centre Victoria
COVID-19 and Family Violence
The Lookout
Domestic abuse advocates warn of an increase in violence amid coronavirus crisis
Article | ABC | 20 mar 2020
Emergency Relief
Hume
Lentara Emergency Relief Program
Ph: 9351 3600
Hours: Monday - Friday 9am - 5pm with appointments 10am - 2pm
Anglicare Craigieburn
Ph: 0408 129 590
Hours: Wednesday 9.30am - 12.30pm and Friday 10am – 1pm
Northpoint Centre Food Bank
Collection sites currently in Craigieburn and Coolaroo or Ph: 9338 1898.
Whittlesea
City of Whittlesea
Emergency Relief Calendar
Whittlesea Community Connections
Community Information & Support service
Salvation Army Mill Park
Ph: 9436 9200
Food vouchers, food parcels
Country Wide Community Missions
Ph: 0411 394 494 Thursdays
Food Parcels, Health Care Card
Mernda
Sikh Temple
Email secretary@sgss.org.au or contact President Paramjit Singh Grewal on 0433570462
State & National
Love Thy Neighbour
Delivers prepared food and grocery hampers donated by local community members. Contact via direct message on Facebook
Encompass Care Vic
M: 0400465207 (M-F) 9am-1pm
Food Hampers and Material Aid
Service Directory – Ask Izzy
Find Emergency Relief and Food Banks near you plus other services. Updating as information comes in.
Emergency Relief Packages For Victorians Who Need It Most
Minister for Disability, Ageing and Carers, Victoria
Food Bank Victoria
Australia’s largest food relief organisation
Rent Relief Grants
Victorian Government rent relief grants for Victorians experiencing rental hardship as a result of the coronavirus (COVID-19) crisis
Legal & Consumer Rights
Justice Connect
Resources designed to help people with common legal problems related to COVID-19
CHOICE
Articles and resources to help answer your consumer-related questions during the COVID-19 pandemic.
CHOICE community forum
Mental Health & Emotional Wellbeing
DPV Health Counselling, Social work & Psychology Services
1300 234 263 if you live in the City of Hume
9409 8724 if you live in the City of Whittlesea
8:30 am to 5 pm Mon to Fri. Telephone counselling is available.
Beyond Blue
Looking after your mental health during the Coronavirus outbreak.
Beyond Blue online forum
Coping during the Coronavirus outbreak.
Head to Health service providers
Phone and online mental health information, programs and services from publicly funded providers.
Lifeline
Don't go it alone. Reach out for help on 13 11 14.
Kids Helpline
Open to answer calls, email or WebChat. Ph: 1800 55 1800.
Supporting Children’s Mental Health During a Pandemic Toolkit
Emerging Minds
Children’s story book released to help children and young people cope with COVID-19
World Health Organisation
Open Arms
Veterans and families counselling. Ph: 1800 011 046.
Suicide Call Back Service
Ph 1300 659 467.
Coronavirus resources for anxiety, stress & wellbeing
Black Dog Institute
Self-care during the COVID-19 outbreak for young people and families
Orygen
Managing Your Mental Health Online During COVID-19
A listening care package for the overwhelmed
Beautifully presented.
Audio, transcripts, Essays, poems and quotes | On Being
Loss & Grief
The Australian Centre for Grief and Bereavement
Information and resources for dealing with loss and grief
Grieving the Losses of Coronavirus
In addition to the tragic losses of life and health and jobs we are grieving the losses of weddings, sports and the ability to buy eggs or get a haircut.
Article | New York Times
Hey You: It's OK to Grieve the 'Small' Things You've Lost During the COVID-19 Outbreak
Article and video | The Mighty