Hume Whittlesea Primary Care Partnership provides a range of resources to support organisations to find smarter ways of making the health system worker better.

Our resources are continuously being updated to reflect the changing health and community environment.  So be sure to keep visiting this page.

If you have a resource you would like to share with colleagues, please email the Hume Whittlesea Primary Care Partnership on


Guides and Toolkits

RES - Cultral Responsive Framework

Cultural Responseness Framework - Guidelines for Victorian Health Services

RES - CCEH Langauge Service

Language Services - Better practice  in Victorian health services and local government


Women with Disability and Domestic and Family Violence. Policy & Practice Guide.

How to work with interpreters and translators: A guide to effectively using language services

Multilingual Information Online, Victorian Government Guidelines on Policy and Procedures

Effective Translations. Victorian Government guidelines on policy and procedures.

RES - Workplace diversity

Tool designed to help employers make the most of a culturally diverse workforce

RES - Vic Transcultural Mental Health

Working together to innovate in mental health care to support the well-being of all Victorians because diversity matters.


Practical resources for working with CALD communities in the context of family violence


Information about Women’s Health In the North (WHIN) in 10 languages

Health Translations enables health practitioners and those working with culturally and linguistically diverse communities to easily find translated health information.

RES - Vic Transcultural Mental Health

This resource aims to help you explore creating culturally responsive mental health services

RES - within my walls

Within My Walls is a glimpse into the lives of older people in suburban Melbourne, who have been affected by mistreatment at the hands of their family, available in seven languages (Cantonese, Greek, Macedonian, Mandarin, Serbian, Tagalog and Turkish)

RES - Dicersity & financial Elder Abuse

Training Resources


Subscribe to Centre for Culture, Ethnicity & Health


Diversity in Focus - Ethnic Communities’ Council of Victoria e-bulletin