Service Coordination Tool Templates
The Service Coordination Tool Templates (SCTT) is a suite of templates developed to facilitate and support service coordination. The SCTT support the collection and recording of initial contact, initial needs identification, referral and coordinated care planning information in a standardised way. Using the SCTT can improve communication between service providers, the recording of information generated by screening and assessment processes, information sharing, and the quality of referrals and feedback between service providers. This can assist service providers to share relevant information to support better outcomes for consumers.
- Referral cover sheet and acknowledgement
- Consumer information
- Summary and referral information
- Consent to share information
- Single page screener of health and social needs - Service provider administered
- Single page screener of health and social needs - Consumer administered
- Arabic single page screener of health and social needs - Consumer administered
- Greek single page screener of health and social needs - Consumer administered
- Italian single page screener of health and social needs - Consumer administered
- Macedonian single page screener of health and social needs - Consumer administered
- Vietnamese single page screener of health and social needs - Consumer administered
- Accommodation and safety arrangements
- Need for assistance with activities of daily living
- Health and chronic conditions
- Social and emotional wellbeing
- Care relationship, family and social network
- Alcohol, smoking and substance involvement screening (ASSIST)
- Functional Assessment Summary
- Palliative care supplementary information
- Shared support plan
- Information exchange summary
- General practice referral
- Ambulance Victoria referral
The Service Coordination Tool Templates 2012 User Guide has been developed to support the implementation of the SCTT 2012. The guide is a practical resource to assist in the use of the templates. It provides an introduction and overview of the templates, points for service providers to note in completing them as well as support for practitioners.
Service Coordination Tool Templates (SCTT) Online Learning Module
The SCTT Online Module has been developed to support the implementation of the SCTT 2012 suite of templates. The SCTT Online Learning Module provides a platform for organisations to train their existing and new staff in the use of the SCTT 2012 suite of templates. SCTT training can therefore be targeted to align with the release of SCTT 2012 in an organisation’s software application so that SCTT training is available as SCTT 2012 becomes available to users.