Identifying and Responding to Family Violence Project

Family violence is the leading contributor to preventable death, illness and disability for Victorian women aged 15-44 years and has serious implications on the health, education, employment and economic security of women, children, families and communities (VicHealth 2011).

Statistics show that women who experience violence access health care services more than non-abused women and health care providers are well placed to assist with the health and psychosocial needs of women who access their services (WHO 2013). The health system is a key point of contact for both identifying family violence, and for intervening to support women and children to reduce their risk of violence as recognised by the Victorian Royal Commission into Family Violence:

All services that come into contact with family violence victims should be equipped to identify, and in some cases, assess and manage risk, and to ensure that victims are supported. Mainstream services such as health services, must be able to identify risk and refer victims to services that can provide more comprehensive support, such as specialist family violence services.(p 9).

The Identifying and Responding to Family Violence project aims to provide a more streamlined and coordinated service system response to family violence by:

1. Building the capacity of mainstream health organisations to effectively identify and respond to family violence

2. Supporting organisations to develop a whole of organisation approach to family violence

3. Strengthening and consolidating the pathways between mainstream health organisations and the integrated family violence sector across the North West Metropolitan Region (NWMR)

Project deliverables that have been developed to date have occurred in consultation with the Steering Committee, Implementation Network as well as key experts in the sector.

The intention of the project is that the deliverables and findings can be used to inform other PCP catchments and interested stakeholders.

2018 Evaluation

The Identifying and Responding to Family Violence Project Evaluation Report was released in April 2018.

The purpose of the evaluation was to assess the implementation of project activities in phases two and three of the project, and examine the impact of the project on the systems, practices and processes of participating member agencies.

Feel free to contact Gail O’Donnell on 9389 2261 or if you are interested in discussing the project in more detail.

Project Resources

Policy templates

Client Policy Template:
Identifying Family Violence and
Responding to Women and Children

Workplace Family Violence Policy

Identifying and Responding to Clients and Staff Experiencing Family Violence - Facilitator's Guide


Guidelines for Identifying and Responding to People Who Cause Family Violence Harm - Policy Guidlines (April 2018)

Program Implementation Checklist

Tips for engaging men on their use of family violence

Managers’ Training Package

The purpose of this package is to support facilitators with the delivery of the ‘Identifying and Responding to Family Violence’ training to managers of health and community services.

This training package was designed for the Western Metropolitan Region and includes specific information on referrals and responses for this region. However the training principles are based on best practice in identifying and responding to family violence and may therefore be easily adapted for other Metropolitan Regions in Victoria.

Identifying Family Violence and Responding to Family Violence Managers’ Training Package includes:


The content of this training package was developed following extensive consultations with NWMR PCP member agencies to determine their training needs and the best way to deliver this training. The Facilitator’s Guide is not intended as a ‘Train the Trainer’ document, but instead is provided to support the roll out of training by a professional family violence trainer with expertise and experience in working with women and children who have experienced family violence. If your agency is interested in delivering this training package internally, it is recommended that you engage a facilitator from either your Regional Family Violence Integration Coordinator or Domestic Violence Resource Centre Victoria.

If you are interested in delivering this training please contact Emma Fitzsimon, Executive Officer, Inner North West Primary Care Partnership on 9389 2261 or email